FAQ

To help ease your shopping experience and help with some questions you may have, this page is dedicated to answering our commonly asked questions!

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Q: How long will it take for me to receive my products?

A: Our processing time is 5-7 business days, this excludes weekends and holidays. Processing time is the amount of time it will take for us to prepare your order. After your order has been processed, then it will be shipped and shipping time is determined and chosen by you! First Class usually takes 3-5 days with Priority taking only about 1-2 days! Priority shipping does not expedite the processing stage.

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Q: Can you use toothpaste to clean jewelry?

A: When it comes to using toothpaste, you may want to test a small portion of the jewelry to see how it affects the metal.